Performance Appraisals

“Great performance occurs when people know what is expected and why that matters.”

– Linda Holbeche

This program is for any organisation, executive and manager that would like to learn how to implement effective appraisals that focuses on current performance and identifies development opportunities that leads to continual learning and development, improved performance and higher results.

Expected Outcomes

On completion of this program participants will:

1. Understand the framework, methodologies, system and process for conducting effective performance appraisals.
2. Understand the difference between a results based appraisal and a performance based appraisal.
3. Learn how to have the team member discuss their performance and identify their development opportunities.
4. Learn how to use open question to have team members discuss their performance and identify development opportunities.
5. Learn how to prepare for a performance appraisal.
6. Learn the skills to conducting effective performance appraisals.
7. Know how to overcome any difficulties in conducting performance appraisals.
8. Receive all the documentation required for conducting performance appraisals.

Topics Covered

• Five Steps For Conducting Successful Performance Appraisal Conversations
• Staff Member Involvement
• Preparing for a Performance Appraisal (includes checklist for Managers and Team Member)
• Preparing for a Conversation on Development (includes checklist for Managers and Team Member)
• Performance and Improvement
• The Six Basic Functions of a Formal Performance Appraisal
• The Language of Performance Appraisals
• Performance Appraisal Process Model
• Performance Appraisal Conversation Model
• Goals of Formal Performance Appraisal
• The Performance Appraisal Cycle
• The Rating Scale
• Reviewer Assessment Risks
• Performance Appraisal Challenges